Minimize Overly Emotional Responses Listen to the podcast episode related to this article: Relatable Leader RESPONDING TO CRITICISM Today I am sharing three response options when you are faced with criticism. Criticism can take us off guard and you might experience a range of emotions in a very short period of time. By memorizing these…… Continue reading Respond to Criticism Intelligently
Don’t think you are the smartest person on your work team? Sometimes feel like you work with people who know more or have more skills? I believe working hard can bridge those gaps. Working hard, smart, and consistently is how I built my training and coaching career. I recommend tenacity as a core competency! Tenacity:…… Continue reading What are Your Tenacity Markers?
This article is your glimpse into Chapter 5 of Catherine’s book, “LIVE IT! Mastering Positive Attitude Habits, 15 Practical Tips for Managing Your Mindset,” available now on Amazon: *CLICK* Here to LEARN MORE Hear Catherine discuss this chapter on her podcast, Relatable Leader – subscribe on iTunes or listen now through this direct link: Relatable…… Continue reading Self-Sufficiency as a Core Competency
One of the most common requests I receive is coaching employees toward an attitude shift. People often ask if it’s possible to change attitude. Based on feedback from people I’ve worked with, the answer is YES – if people are willing to approach attitude training with an open and flexible mindset. After so many clients…… Continue reading Is it possible to master positive attitude habits?
As a certified trainer for Development Dimensions International (DDI), I train the “Facilitating with Impact” course through The Butte College Training Place. My primary audience is supervisors and managers, but any employee who fills a role in which they train others is welcome to attend the training. Years ago I developed my own Train the…… Continue reading 10 Tips For Training Adults-Employees
8 Techniques For Defusing Tension In Conflicted Situations When interacting with coworkers or customers who are agitated, it can be challenging to listen completely and focus on WHAT is being said, not HOW it is being said. It can be hard to set the goal of understanding the situation from the other person’s point of…… Continue reading Manage Difficult Conversations Like A Pro!
If you have role responsibility for offering constructive coaching for employees, it’s important to meet that person’s PERSONAL NEEDS, even when dealing with practical issues. These personal needs don’t have to be addressed in a particular order, but if you can tap into each one, you will be a more dynamic leader.